Privacy Policy

Last updated: October 1, 2026.

Elevare (www.elevare-eu.com) is a trade name of DamienSolutions, Vierheemskinderstraatje 10a, 4101 BV Culemborg, Chamber of Commerce 73643823, VAT NL002255899B52 (hereinafter "we", "us"). We value your privacy and process your personal data in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act.

What data do we process?

Account details (name, email address), order details (recipient, delivery address, ordered products), payment details (handled by our payment partner; we do not store full bank account numbers), contact details from customer service inquiries, and technical data (IP address, device and browser information, cookies).

Why do we process this data?

1. Processing and shipping your order and handling payments and returns.
2. Customer service and answering questions.
3. Complying with legal obligations, such as administrative and tax obligations.
4. Improving our website and services, and tailoring advertisements via anonymized measurement data.

Recipients of your data

We only share your data with parties necessary for the execution of your order: our webshop partner (Shopify), our payment processor (Pay.nl), shipping parties, and our own shopping cart pixels for ad measurement (e.g., Meta). Where data is processed outside the European Economic Area, this is done on the basis of the EU-US Data Privacy Framework or standard contractual clauses.

Retention period

We store order and invoice data for 7 years due to fiscal retention requirements. We store customer service correspondence for a maximum of 2 years.

Your rights

You have the right to access, correct, delete, and restrict your data, and you can object to or withdraw consent for direct marketing. Send your request to support@elevare-eu.com; we will respond within 30 days. If you are not satisfied, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies

Read more about the cookies we use on our cookie page.